Privacy Policy
ThaiPass respects your privacy and is committed to protecting your personal data in accordance with applicable laws including the Thailand Personal Data Protection Act (PDPA).
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Passport information
- Nationality
- Contact details
- Email address
- Phone number
Travel Information
- Flight details
- Arrival date
- Airport information
Payment Information
- Payment method
- Transaction records
Technical Information
- IP address
- Device information
- Browser type
- Usage data
2. How We Use Your Information
Your information may be used for:
- Processing purchases
- Issuing fast track passes
- Facilitating travel benefits
- Providing customer support
- Fraud prevention
- Compliance with legal requirements
3. Sharing of Information
Your information may be shared with:
- Immigration or government authorities when required
- Payment processors
- Insurance providers
- eSIM providers
- Transport partners
ThaiPass only shares information necessary to deliver services.
4. Data Security
ThaiPass implements appropriate security measures including:
- Encryption
- Secure servers
- Access control
- Monitoring systems
However, no system is completely secure.
5. Data Retention
Personal data will be retained only for as long as necessary for:
- Service delivery
- Legal compliance
- Fraud prevention
6. Your Rights
Under PDPA, you may have rights to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
Requests may be submitted via email.
7. International Transfers
Data may be transferred to service providers located outside Thailand when necessary to provide services.
Appropriate safeguards will be implemented.
8. Contact
For privacy-related inquiries: